Tech Infrastructure Dialogue

Crowne Plaza Gerrards Cross

22 May 2017 - 23 May 2017

What does agility mean to you?

The pace of change in available new infrastructure strategies continues at warp-speed. The biggest challenge for enterprise today is the changing model: how can you adopt a reliable DevOps strategy that finds the balance between the frequency of updates and recognising the latest innovative solution that will stand the test of the time? How can you find efficiency in development and testing cost and time without compromising on security, quality and agility?

Over 22-23 May 2017 the Tech Infrastructure Dialogue UK will provide in-depth coverage through relevant and targeted case studies, roundtables and workshops around implementing these latest strategies. Learn how your peers and industry innovators store, process and access information through a robust infrastructure plan. We talk through the newest innovations and next step forward in:

Quickfire View & Q&A: Getting ready for Brexit: what happens when the UK leaves the EU?

CTO Insight Panel Discussion: Digital Darwinism: What’s next for technology? Data Centre design, build and update

Case Study: How BAT enhanced productivity in the cloud

As plans for Brexit progress, preparing for the necessary changes to your infrastructure will become more critical. Is your organisation ready to meet GDPR for the period before the UK leaves the EU? Will a level of infrastructure compliance still be necessary after Brexit? What if the United Kingdom separates with part in and part out of the EU? Discuss the options and work with your peers to put together a practical plan for Brexit.

For the first time, with popular demand, we will offer some streamed sessions to help you tailor your time and your agenda to maximise the benefits you can gain from market-leading content and speakers

Case study: What comes after cloud: How the Trainline maximised agility through DevOps

Interactive Discussion: Working with the board: understanding drivers and balancing expectations

Case study: Running a Data Centre project move

Incorporating IoT in your infrastructure

We also approach some of the fundamental disruptions around the changing implementation model, and welcome industry leaders to lay out their vision for the future of smart infrastructure to remain ahead of the curve.

Book your place to reserve your space today

We are pleased to confirm that we are working with a number of organisations to share real scenarios and interactive case studies at the event in May. If you have an interesting challenge, solution or concept to share please contact Mandira Bhimjiyani at


The Infrastructure Dialogue UK offers exclusive access into the thoughts and strategies of industry experts. The carefully researched programme delivers interactive case studies, workshops and one-to-one meetings.

 This will enable you to:

  • Deliver agile and high quality IT services through a secure and stable infrastructure
  • Elevate your strategic leadership and influence core business decisions
  • Integrate successful mobile and cloud solutions in your data centre infrastructure
  • Take advantage of tailor-made networking opportunities with solution partners and like-minded peers to establish forward-looking relationships with key industry leaders
  • Meet an exclusive selection of your peer group of senior, infrastructure leaders
  • Discuss common challenges & solutions; establish forward-looking relationships
  • Meet with carefully selected solution partners including enterprise cloud, data and network solutions

Tech Infrastructure Dialogue is invite-only for qualifying attendees. The event is designed for senior representatives of enterprise organisations who plan and facilitate infrastructure strategy and decisions including:

  • Choosing and managing data centres, servers, cloud facilities and networking
  • Choosing and managing the right platforms and software applications for optimal business efficiency
  • Incorporating legacy systems and their successful integration

Suggested participants include:

CTO; Chief, Heads and Directors of: Infrastructure, IT, Service Delivery, Data Centre, Enterprise Architecture


Book your place today


"Very informative with a pleasant international flavour." 

Head of Corporate Systems, The Salvation Army

"Good to network and see suppliers"

Head of Infrastructure & Architecture, Threadneedle Investments

"Excellent, focused and informative" 

Chief Information Officer, University of St Andrews

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Prof Ian Bitterlin

Visiting Professor
University of Leeds


Ian is a UK Chartered Engineer, with more than 25 years experience in data-centre power and cooling, a Visiting Professor at University of Leeds and principal consultant at Critical Facilities Consulting Ltd.

Previously CTO for Emerson Network Power, International Sales Director for Chloride, CTO for Ark Continuity, Prism Power, ICW Power, MD of Liebert UK and director of Piller in the UK Ian’s data centre industry experience has been extensive at senior levels.

An active blogger, trainer and author of technical papers on critical power and cooling, with presentations and keynote speeches made around the world, Ian is a Fellowof the IET, Member of CIBSE and BCS, sits on data-centre committees and international standards bodies, is Chairman of Judges for the EMEA Awards of DataCenterDynamics and a Member (ex-Chair) of The Green Grid in Europe.

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Tony Rigby

Head of Infrastructure


Tony joined the Royal Air Force and served for 13 years, doing a mixture of roles within the IT framework from Developer, Test and QA manager before moving into civilian life. Tony moved across to operations and then further to specialise in infrastructure services, operational and architectural work at organisations including EMI Music and Betfair.

One key passion is around operational dependency diagrams and monitoring and the use of visual displays to track and deep dive into how any outage or incident ripples through a complete application/infrastructure to manifest itself in obscure ways in other parts of an estate.  

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Emma Fryer

Associate Director
Climate Change Programmes

Policy Priorities for Data Centre Operators


Emma has worked in and around the technology industry for the last 15 years in a range of non-technical roles. She spent five years representing the technology sector in policy matters relating to climate change. Her focus was split between encouraging government to make their policy tools fit for purpose and explaining how the intelligent use of ICT can reduce net carbon emissions. More recently she has focused on Data Centres. She manages the UK Council of Data Centre Operators and techUK’s Data Centres Technical Committee and, with their support, has achieved some major outcomes for the sector, the most significant of which was negotiating and implementing the Climate Change Agreement for Data Centres. This, after a four-year marathon of evidence gathering and policy dialogue, was confirmed in December 2013 and came into force on 1st July 2014. It is worth around £200M to the sector. In recognition of her work she won the DataCenterDynamics Award for “Outstanding Contribution to the Industry” in 2013. TechUK also won the “Effective Voice” category of the Association Network Awards in 2014 in recognition of way the CCA campaign had been managed. She has also produced a significant body of work including formal and informal policy responses, white papers, overviews, briefings, high level thought leadership papers and illustrated infographics explaining complex technologies in laymans' terms - plus everything in between.

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Nicola Hayes

Andrasta Consulting

Exploring current market conditions to determine where to build the next data centre


Exploring current market conditions to determine where to build the next data centre

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Brian Lane

Enterprise Architect – Core Platforms
British American Tobacco


Brian Lane has been with British American Tobacco for 15 years, holding various roles within BAT IT in this time.

Coming from a very technical background, Linux Administrator, Oracle DBA and SAP Basis Consultant, Brian brings many years of hands on experience. After leading the Infrastructure Team for BAT’s largest SAP migration/implementation project for 5 years, Brian is now the Enterprise Architect for core Platforms. In this role Brian has set the Cloud strategy within BAT for application platforms. Key features of this strategy include, security, provisioning, capacity management, migration and cloud management. Brian continues to evolve this cloud strategy as the migration to the cloud continues whilst now working on the “SAP What Next” strategy defining the platform of the future for BAT’s SAP application estate.

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Pablo Jejcic

Head of Cloud and Infrastructure Centre of Excellence


Pablo is an experienced IT senior Director, with a background in IT in several industries (Telco, Oil & Gas, Financial Sectors, Industrial Design, etc).  He has grown from a strong infrastructure background, which gives him a clear understanding of the operational needs to run IT, and has a very clear conceptual knowledge from his past teaching, and his academic life managing environments for AI research. Furthermore, in the last 6 years he had been working closer to the business and strategic departments of several companies helping drive growth and enable simplification to their organizations, whilst managing stakeholders at C-level. He has worked in a myriad of different projects and environments, including creating the first global support model for Datacentres for an Oil & Gas company, enabling a real follow the sun ITIL based model.

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Jon Townsend

Director of Technology & Information Security
National Trust


Jon Townsend is a Chartered Engineer with the Institution of Engineering and Technology.  He has an MBA with the Open University and an MSc with Cranfield University in the Design of Information Systems.

He was previously held a commission as an Officer in the British Army, fulfilling a variety of technical and leadership roles culminating in regimental command.  Upon leaving the military he became a senior civil servant responsible for developing cyber security and intelligence capability for the Department for Work and Pensions.  He is also a Certified Information Security Manager with ISACA and GIAC Certified Enterprise Defender with SANS.

He moved to his current role as the Director of Technology & Information Security at the National Trust last year, which fulfils his passions for leadership, technology, conservation and history.

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Daniel Demonakis

Global ISS Infrastructure Manager


Daniel has worked in various IT fields for nearly 20 years including the management of Applications teams, Infrastructure teams, Portfolios of Projects and Programmes and heading up an Infrastructure Architecture team.

Since Daniel has joined Linklaters he has been involved in some very interesting global projects including the automation of processes, making a more mobile workforce and moving services into the cloud which has traditionally been a difficult achievement in the legal sector. Previously he worked a variety of roles for Transport for London including being part of their journey to the cloud (private, hybrid and public) and supporting new technologies such as the future ticketing initiative that has seen the capital’s contactless technology become available on multiple platforms.


Daniel has always been interested in where technology and data “meet”. This includes integrating data in warehouses for analysis and dashboard activities early in his career, to creating Enterprise Bus platforms, and more recently looking at how AI can interrogate Big Data. It has been a passion of his to ensure the technology not only provides the rudimentary requirements of communication, document creation and collaboration, but to drive value to business processes shifting the paradigm from IT as a cost centre to IT as a valuable integrated part of the business.

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Has Patel

Head of Network & Data Centre Services


Has Patel has worked mainly in the telecoms and financial IT Data Centre Operations world for over 20 years, starting out as an operator for IBM. Throughout that time he has strategized, managed, lead and delivered many changing data centre environments. Has emulates a strong work ethic, focused on opportunities for improvement. He specialises in 24*365 management, out sourcing, offshoring and data centre transition/transformation activities.

Has came from a design background, achieving a BA (Hons) in Product Design from Central Saint Martins college of Art & Design, and strongly believes this has fuelled his analytical mind to problem solve. He is a CDCDP and a member of the BCI.

Has currently resides in west London and has been working for Bupa over 10 years. He recently attained the position of Technical Disaster Recovery Manager that will contribute towards a global data centre migration project.

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Tony Rigby

Head of Infrastructure


Tony joined the Royal Air Force and served for 13 years, doing a mixture of roles within the IT framework from Developer, Test and QA manager before moving into civilian life. Tony moved across to operations and then further to specialise in infrastructure services, operational and architectural work at organisations including EMI Music and Betfair.

One key passion is around operational dependency diagrams and monitoring and the use of visual displays to track and deep dive into how any outage or incident ripples through a complete application/infrastructure to manifest itself in obscure ways in other parts of an estate.  

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Ashley Davis

Managing Director, Corporate Centre
UBS Investment Bank

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Chris Turvil

Head of Cloud and Platform Agility

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Mark Acton

Director, Critical Services


Mark’s role as Critical Services Director is to provide data centre specific thought leadership to CBRE’s Global Data Centre Solutions business and ensure that the DCS service offering continues to set the highest possible benchmark worldwide in the data centre arena. CBRE Data Centre Solutions (DCS) offers customers the delivery of data centre specific facilities management, engineering, technical services, risk reviews, accreditations and diligence reports as well as a large range of IT services. 

With over 25 years experience in the IT industry Mark has specialised in the field of Data Centre Operations for over 20 years, concentrating on the delivery of business critical services from highly reliable, world class 24x365 Data Centres. This has included consultancy and technical advice as well as senior management roles responsible for service delivery and both strategic and operational management within the industry. A Technical Operations Manager with extensive international experience and solid technical skills covering both Data Centre Facilities Design and IT Operational and Technical Management. 

A regular public speaker and industry advisor on data centre technical issues, currently acting as consultant to a number of data centre operators and solutions developers as well as being the current Chair of the EU Code of Conduct on Data Centres Best Practice Committee. 

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Nick Riley

Head of Hosting & Storage

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Bruce Griffin

Enterprise Architect - End User Computing and Mobility
British American Tobacco


Bruce Griffin moved to back to London from Melbourne, Australia in 2015 to take up the End User Computing role at British American Tobacco. Passionate about innovation, he an evangelist for the adoption of a digital workplace. His background is in transformation roles in various UK and ASPAC companies including Centrica and Transport for London in the mid 2000’s. Some of his  highlights include a start-up that was ahead of its time providing Desktop as a Service in 2003 and one of the world largest VDI deployments in 2005. 

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Neill Stacey

Head of Global Service Design
British Gas

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Marc Harper

Director of Technology Operations
Oxford University press

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Jonas Caino

Sales Director & Country Manager, UK and Ireland
Etix Everywhere


Jonas Caino is the Sales Director & Country Manager, UK and Ireland for Etix Everywhere.

Jonas contributes with his broad knowledge to establish our scalable Data Center solutions in the UK and Ireland for Etix Everywhere, a company that designs, builds and operates data centres.

With 19 years in the IT and data centre industry, Jonas has an extensive background in data centre rack power distribution, software management tools, cooling solutions and monitoring solutions. Previous to Etix Everywhere, Jonas spent 7 years working for a UK data centre design and building consultancy helping companies get the best out of their data centre new build or refurbishment projects. Jonas holds an MBA from University of Leicester and a BSc (Hons) in Technology and Management from the University of Bradford. He is also a recognised Fellow of the Institute of Sales and Marketing Management. Jonas resides with his wife and two boys in Birmingham, UK.

Please find below a list of the recent solution partners confirmed for the event. To become a solution partner, please send an email to Chris Hugall at


Current Partners


Cogeco Peer 1 designs, builds and supports high performance solutions that help our customers align their IT transformation with business strategy.

Our solutions span cloud, hosting, colocation, security and network services delivered through 17 international data centres connected by a fully managed network that only carries our customers’ traffic. All of which is underpinned by managed services and expert technical support.

Choice, flexibility and expertise are why leading organisations choose Cogeco Peer 1 to manage their mission-critical data.


Colt Data Centre Services offers flexible and affordable colocation and IT infrastructure solutions. Our connectivity and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is future-proof. We operate 29 state-of-the-art data centres across Europe and Asia Pacific, offering 24/7 security and local language support. We are connected to a further 530+ third party data centres across our network, and are able to offer private links into the major public cloud providers. As the only data centre provider in the world to secure the highest M&O certification by the Uptime Institute, our operational standards are recognised as industry-leading. Colt Data Centre Services has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres - hosting significant financial, media, corporate and cloud wholesale providers across the world.

Etix Everywhere

Etix Everywhere finances, designs, builds and operates smart data centres anywhere you need.

Colocation - Because when it is about hosting your data, proximity matters, Etix Everywhere is deploying a global network of interconnected local colocation data centres throughout Europe, Middle East, Africa and the Americas.

All the data centres of Etix Everywhere's global network have an homogeneous design and offer the same level of services. So you feel at home wherever you locate your IT infrastructure.

Turnkey - Because some companies prefer operating their own data centres, Etix Everywhere builds tailor-made, eco-friendly and easy to operate turnkey infrastructures, and helps you find innovative financing solutions for acquiring these top-notch assets.

Co-Investment - Alternatively, if you are willing to get the benefits of owning a world-class data centre without the struggles of financing, building and operating one, Etix Everywhere offers joint-venture opportunities.

Our clients, such as Atos, Société Générale or Les Mousquetaires, have benefited from Etix Everywhere's renown expertise and extreme rapidity to deliver reliable and high quality Data Centres everywhere.

Innovative financing solutions, extreme simplicity of operation thanks to a groundbreaking design and breakthrough AI-technologies developed by Etix Everywhere's R&D lab are amongst the unique selling points revealed by the companie's demanding customers.

Level 3

Level 3 Communications builds, operates and maintains a global communications network to deliver managed solutions for enterprises, carriers and governments.

As a Fortune 500 company and a Tier 1 Internet operator, we offer fiber-based infrastructure and data center solutions, IP-based voice and data communications, wide-area Ethernet services, video and content distribution, security solutions, and cloud-based solutions. Level 3 connects more than 500 markets in over 60 countries across owned fiber networks on six continents, connected by extensive undersea facilities. We take ownership of network reliability and security, so our customers can own their success in return.

Mavin Group

For us it is all about the customer, plain and simple. We are a consultative bunch who listen intently, collaborate openly and deliver effectively. With an aim to make everyone we work with, world revolve that much easier.

Since Mavin’s creation in 2005 we have become recognised as a leading provider of global ICT services, synonymous with the delivery of Award Winning, No-Nonsense, desktop to datacentre services to a worldwide and reference able customer base.

Our most popular services are:

Scalable and secure Containerised Datacentre solutions and Datacentre Relocation services

We’re experiencing a significant shift toward the containerised DC, as the preferred choice for clients wishing to deploy fit-for-purpose environments quickly and cost efficiently.  From 1 to 38 racks per container.  Multiple sizes and designed to meet client’s specific requirement for Tier resilience and scalability.  Deployable within existing or new host buildings or externally, outside and compatible with existing infrastructure where required.

Proactive and proficient  Enterprise IT Support / Maintenance contracts and IT Efficiency Programs

      Typical annual contract savings to you, can be in the region of 45% and this includes an up lift in service and flexible delivery.We’re securing contracts based upon our solid track record, flexible SLA’s and cost efficient packages. All SUN, HP, IBM, DELL, Storage & Network products (Inc. desktop) supported.

Fast and flexible Enterprise IAAS & DRAAS Hosted IT and Telephony solutions

      Everyone is different which is why we have a range of options that you can select to build a solution that is right for you. We provide Colocation, Cloud, Connectivity and Communication solutions delivered across a national MPLS network powered by industry leading data centres based in Derby, Leeds and Northampton.

Effective and efficient IT Procurement services and Personnel Development

Accredited with leading Enterprise technologies, we hold access to a large inventory of current servers, storage and networking products, with 1-2 day availability to you.Therefore ensuring you receive the best possible value and lead-times.


Riverbed, at more than $1 billion in annual revenue, is the leader in Application Performance Infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed enables hybrid enterprises to transform application performance into a competitive advantage by maximizing employee productivity and leveraging IT to create new forms of operational agility. Riverbed’s 27,000+ customers include 97% of the Fortune 100 and 98% of the Forbes Global 100.


Like no other company in the world, T-Systems provides ICT solutions from a single source. As Deutsche Telekom's business and corporate customer arm, we shape the connected future of business and society, set trends with innovative ICT solutions, and create the digital world of tomorrow.

Digitization does not focus on the size of a company and neither do our 47,800 employees in over 20 countries: We support large multi-national corporations and medium-sized companies on the path to connected work, production, and sales across all sectors worldwide. 

In addition to services from the cloud, the range of services centers around M2M, security solutions, complementary mobile communications and fixed network products, and solutions for virtual collaboration and IT platforms, all of which form the basis for our customers' digital business models.

Virtual instruments

Virtual Instruments delivers the industry’s leading analytics platform for IT Infrastructure Performance Management, VirtualWisdom. By merging with Load DynamiX, the market leader in storage performance analytics, the new Virtual Instruments sets the standard for full application workload lifecycle management—becoming the market leader for IT infrastructure performance analytics (IPA).

From workload generation, modeling and analysis in the lab, through DevOps into production, Virtual Instrument’s unrivaled IPA platform gives IT teams an authoritative understanding of how to continually drive the highest performance infrastructure at the lowest cost and risk.

Business connections: a strong catalyst for success!

At the Noord Group, we understand the power of face-to-face interactions and their ability to inspire, drive change and do better business.

With this in mind, we individually approach all of our delegates to fully understand their expectations and participation goals. Based on the information collected, our dedicated business matching team devises a personalised itinerary featuring a variety of powerful business interactions such as:

  • One-to-one meetings with our Solution Partners so as to be introduced to the products and services most relevant to energise business growth
  • Quality interactions with other delegates during the frequent time-slots dedicated to participant networking

The event will also provide ample opportunities to mingle with peers in a casual set-up, including during:

  • Coffee breaks
  • Gala dinner
  • Luncheons

These relaxed, informal and interactive networking sessions will guarantee that you make enduring and mutually beneficial connections which will help you expand your network of contacts as well as your sphere of influence.

Ultimately, it is all about making you and your business thrive.